Rental terms
Booking
An online booking request holds the car in your name. It becomes final once confirmed by the agency (phone, WhatsApp or email).
The price shown when booking (rental, extras, location fees) is fixed and does not change unless you change the dates or extras.
Driver and documents
At pick-up the driver must present a valid driving licence, an ID card or passport, and meet the minimum age shown on the car's page.
Any additional driver must be declared and present the same documents.
Deposit
A deposit, shown before booking, is required at pick-up. It is released on return, minus any charges (uncovered damage, missing fuel, late return).
Duration, late return and extension
Rental is charged per 24-hour period from the pick-up time. A 59-minute grace period applies on return; beyond that, an extra day is charged.
Extensions must be requested before the planned return date and are subject to the car's availability.
Fuel and condition
The car must be returned with the same fuel level as at pick-up. A joint condition check, recording mileage and fuel, is carried out at pick-up and return.
Cancellation
Cancellation is free up to 48 hours before pick-up time. If you do not show up without cancelling, the booking is recorded as a no-show.